Skip to Content

    Privacy Policy – Trend Hub

    At Trend Hub, we value your trust, respect your privacy, and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us through our website (trendhub.odoo.com) and associated social platforms.

    1. Information We Collect

    We may collect personal details such as your name, email address, phone number, shipping address, and payment information when you make an order or subscribe to updates. We also collect non‑personal analytical data (such as device type, browser, country, and time spent on our website) to improve user experience.

    2. How We Use Your Information

    • To process and deliver orders safely and efficiently.
    • To notify you about new arrivals, offers, and updates.
    • To improve our website, products, and customer experience.
    • To respond to questions, feedback, or service requests.
  1. Trend Hub never sells, rents, or shares your personal data with unauthorized parties. Data may be shared only with secure service providers (such as payment gateways or logistics partners) necessary for completing your order.

    3. Payment Security

    All payments are processed through trusted third‑party gateways (Stripe, Razorpay, PayPal, or Amazon Pay) using encrypted connections. Trend Hub never stores your card details or sensitive financial credentials.

    4. No Returns Policy

    All purchases on Trend Hub are final. Each order is confirmed once processed, and no returns, replacements, or cancellations will be accepted unless the product is received in damaged or defective condition.

    If your item arrives damaged, contact us within 48 hours of delivery with photos and your order number. Our team will review your case and assist you further.

    5. Cooperation & Anti‑Fraud Commitment

    Trend Hub promotes fairness, transparency, and peace of mind in every transaction.

    • We strictly oppose fraudulent claims, chargebacks, and misuse of our services.
    • Any detected fraudulent activity may lead to legal action and permanent account suspension.
    • We cooperate fully with payment gateways, logistics partners, and authorities to ensure secure commerce for everyone.
  2. 6. Contact & Problem Resolution

    Customer satisfaction is extremely important to us. For any issue, query, or order‑related problem:

    📩 Email: trendhub7190@gmail.com

    📞 Response Time: 

    within 24–48 hours on business days

    Our support team will investigate your request and provide a fair, fast solution.

    7. Policy Updates

    Trend  Hub may revise this Privacy Policy periodically to reflect business, legal, or technical changes. All updates will appear on this page; continued use of the website implies acceptance of the latest policy.

    Trend Hub – Shop Smart. Stay in Trend.

    Your trust drives our journey; your privacy is our promise.